What do we consider as abuse in our game?
The actions or behaviour we consider abuse in our game include, but are not limited to, the following:
- Account abuse
- Game refund abuse
- Chat abuse
- Payment refund abuse
- Emoji spamming/abuse
- Insulting and/or abusive naming (e.g. political statements, etc.)
- Insulting and/or abusive profile pictures (e.g. political statements, emblems, etc.)
- Abuse via Customer Service
- Abusive use of game mechanics
If you would like more information on this topic, you can contact our Customer Service by tapping on the Settings icon (with the 3 lines) at the top right of the screen, then on the “Help” button ". You can then open a conversation by tapping the bubble 💬 in the upper right corner.
Have fun and enjoy playing!